[Olpc-sysadmin] Deployment team task tracking

Bryan Berry bryan at olenepal.org
Tue Mar 3 22:45:54 EST 2009


you can check it out by logging on as guest, guest at
redmine.olenepal.org

will try to answer your other questions later today
On Tue, 2009-03-03 at 22:06 -0500, Mel Chua wrote:
> Thanks for the account, Pia! Basecamp is shiny - is it what you're using 
> for deployment tickets in Australia now?
> 
> Bryan, I'm guessing redmine is what you use in Nepal? That's a pretty 
> awesome endorsement for me already, and the "which tickets each person 
> is working on and how long they have been working on them" sound great. 
> Is there a writeup somewhere of what your setup looks like, or would it 
> be possible to get a couple quick screenshots/comments on how easy it is 
> to do things like...
> 
> * for a deployment user (teacher, for instance) to file a ticket
> * for a deployment user to see and understand the status of their 
> tickets, or their deployments
> * for a new tech volunteer to learn how the system works
> * to get (email) reminders on tickets / watch tickets of interest
> * to figure out which tickets are coming up on deadlines, and whether 
> any might be inactive to a worry-inducing extent
> * to make tags and groups or other metadata-ish means of managing 
> multiple deployments and multiple volunteer teams at once
> * to define and use a ticket workflow (for instance, if I say a ticket 
> must progress from "spec -> execution -> deployment -> pony" before 
> being closed, is that painful/impossible within redmine?)
> 
> To keep this conversation from dragging on too long, I'm going to 
> (somewhat arbitrarily) set Monday as the decision date and next Friday 
> as the launch date for whatever system the Boston-area pilot tech is 
> going to use for the remainder of this US school year (until June-ish 
> when our deployment school lets out). In the meantime, we'll be learning 
> a lot about what we want from the wiki and from Colin's Trac setup.
> 
> If someone - anyone - can give me server privs (vaguely stated - I don't 
> know what the requirements are yet) and permission to delegate use of my 
> account to others for the purposes of setup this weekend, I'll make sure 
> the install happens and will document it for (hopeful) replicability, 
> and shoot notes back to this list.
> 
> --Mel
-- 
Bryan W. Berry
Technology Director
OLE Nepal, http://www.olenepal.org



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