[Olpc-sysadmin] Deployment team task tracking
Bryan Berry
bryan at olenepal.org
Tue Mar 3 22:45:54 EST 2009
you can check it out by logging on as guest, guest at
redmine.olenepal.org
will try to answer your other questions later today
On Tue, 2009-03-03 at 22:06 -0500, Mel Chua wrote:
> Thanks for the account, Pia! Basecamp is shiny - is it what you're using
> for deployment tickets in Australia now?
>
> Bryan, I'm guessing redmine is what you use in Nepal? That's a pretty
> awesome endorsement for me already, and the "which tickets each person
> is working on and how long they have been working on them" sound great.
> Is there a writeup somewhere of what your setup looks like, or would it
> be possible to get a couple quick screenshots/comments on how easy it is
> to do things like...
>
> * for a deployment user (teacher, for instance) to file a ticket
> * for a deployment user to see and understand the status of their
> tickets, or their deployments
> * for a new tech volunteer to learn how the system works
> * to get (email) reminders on tickets / watch tickets of interest
> * to figure out which tickets are coming up on deadlines, and whether
> any might be inactive to a worry-inducing extent
> * to make tags and groups or other metadata-ish means of managing
> multiple deployments and multiple volunteer teams at once
> * to define and use a ticket workflow (for instance, if I say a ticket
> must progress from "spec -> execution -> deployment -> pony" before
> being closed, is that painful/impossible within redmine?)
>
> To keep this conversation from dragging on too long, I'm going to
> (somewhat arbitrarily) set Monday as the decision date and next Friday
> as the launch date for whatever system the Boston-area pilot tech is
> going to use for the remainder of this US school year (until June-ish
> when our deployment school lets out). In the meantime, we'll be learning
> a lot about what we want from the wiki and from Colin's Trac setup.
>
> If someone - anyone - can give me server privs (vaguely stated - I don't
> know what the requirements are yet) and permission to delegate use of my
> account to others for the purposes of setup this weekend, I'll make sure
> the install happens and will document it for (hopeful) replicability,
> and shoot notes back to this list.
>
> --Mel
--
Bryan W. Berry
Technology Director
OLE Nepal, http://www.olenepal.org
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