wiki.laptop.org upgrade

[Ed McNierney]

David -

I don't understand that comment.  What "several efforts" are you talking
about?  I don't think there were several efforts to publicize this outage -
if so, the scope of those efforts wasn't sufficient IMHO.

    - Ed


On 12/4/08 10:48 AM, "David Farning" <dfarning at sugarlabs.org> wrote:

> On Fri, Dec 5, 2008 at 5:25 AM, Ed McNierney <ed at laptop.org> wrote:
>> Bernie -
>> 
>> We should *never* take our public-facing Web services offline deliberately
>> without scheduling that event in advance and sending warnings and reminders
>> of when that scheduled maintenance will occur.  Never.  There are a lot of
>> people who have been working very hard over the last few weeks to ensure
>> these primary Web services are available, online, and reliable - with
>> fallback systems in place in case something (like a software upgrade) goes
>> wrong.
>> 
>> This should never happen again.  We cannot be taking our servers offline
>> during a busy period of the day (late afternoon or early evening, prime time
>> for our major US G1G1 market) for 45 minutes while we figure out "weird
>> problems".
>> 
>> Perhaps I missed it, but I do not recall any email review or discussion of
>> the value or need for either OpenID or a MediaWiki update, and I don't
>> understand how we made the decision that either was more valuable than
>> keeping one of our two major public sites online.
>> 
>> Having volunteer assistance for systems administration is extremely
>> valuable, but that assistance must be coordinated and communicated with the
>> rest of the team.
>> 
> 
> Is coordination and communication a one-way street:(  Several efforts
> have been made recently to coordinate and communicate... only to be
> met with silence.
> 
> david
> 
>>    - Ed
>> 
>> 
>> On 12/4/08 5:08 AM, "Bernie Innocenti" <bernie at codewiz.org> wrote:
>> 
>>> Ed McNierney wrote:
>>>> What was the motivation for this upgrade?  Why did we need to take the wiki
>>>> offline for several hours during our G1G1 promotion?  Thanks.
>>> 
>>> It was offline for approximately 45 minutes (and it was mostly due to
>>> a weird problem that took a while to figure out).
>>> 
>>> The main motivation for the upgrade was installing OpenID to enable
>>> single-sign-on across all the web applications.  Secondarily, it's
>>> always safer to keep web applications up to date.  I also did a few
>>> cleanups to ensure the next updates will be a little easier.
>> 
>> 
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