wiki.laptop.org upgrade

David Farning dfarning at sugarlabs.org
Thu Dec 4 10:48:58 EST 2008


On Fri, Dec 5, 2008 at 5:25 AM, Ed McNierney <ed at laptop.org> wrote:
> Bernie -
>
> We should *never* take our public-facing Web services offline deliberately
> without scheduling that event in advance and sending warnings and reminders
> of when that scheduled maintenance will occur.  Never.  There are a lot of
> people who have been working very hard over the last few weeks to ensure
> these primary Web services are available, online, and reliable - with
> fallback systems in place in case something (like a software upgrade) goes
> wrong.
>
> This should never happen again.  We cannot be taking our servers offline
> during a busy period of the day (late afternoon or early evening, prime time
> for our major US G1G1 market) for 45 minutes while we figure out "weird
> problems".
>
> Perhaps I missed it, but I do not recall any email review or discussion of
> the value or need for either OpenID or a MediaWiki update, and I don't
> understand how we made the decision that either was more valuable than
> keeping one of our two major public sites online.
>
> Having volunteer assistance for systems administration is extremely
> valuable, but that assistance must be coordinated and communicated with the
> rest of the team.
>

Is coordination and communication a one-way street:(  Several efforts
have been made recently to coordinate and communicate... only to be
met with silence.

david

>    - Ed
>
>
> On 12/4/08 5:08 AM, "Bernie Innocenti" <bernie at codewiz.org> wrote:
>
>> Ed McNierney wrote:
>>> What was the motivation for this upgrade?  Why did we need to take the wiki
>>> offline for several hours during our G1G1 promotion?  Thanks.
>>
>> It was offline for approximately 45 minutes (and it was mostly due to
>> a weird problem that took a while to figure out).
>>
>> The main motivation for the upgrade was installing OpenID to enable
>> single-sign-on across all the web applications.  Secondarily, it's
>> always safer to keep web applications up to date.  I also did a few
>> cleanups to ensure the next updates will be a little easier.
>
>
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