[Testing] FW: Puzzling Problems.... Anyone want to join me playing "XO Doctor House?"

[Mitch Bradley]

  The usual reason for "can't get ok prompt" is because the machine is secure.  You need a developer key to get an ok 
prompt on a secure machine.

To get a developer key for a machine that cannot boot Sugar, you can use this procedure: 
http://wiki.laptop.org/go/Activation_and_developer_keys#Getting_devkey_data_via_USB_stick

On 8/24/2010 4:58 PM, Caryl Bigenho wrote:
> Hi...
>
> Here's a copy of the note I sent to the S-G this afternoon that is similar in many ways to the ones Swapma has been 
> having with her XO-1s.
>
> Caryl
>
> ------------------------------------------------------------------------------------------------------------------------
> From: cbigenho at hotmail.com
> To: support-gang at laptop.org
> Subject: Puzzling Problems.... Anyone want to join me playing "XO Doctor House?"
> Date: Tue, 24 Aug 2010 17:05:01 -0700
>
> Hi S-Gers!
>
>
> I had an interesting meeting this afternoon with the folks at the Math-Science Resource centet at Montana State 
> University.  They have a Contributors Program Project where they will be working on science curriculum with children 
> on the Crow Reservation in eastern Montana. This was my second trip to try to get their project XOs working correctly 
> and updated.  Today we spent about 2 hours trying to figure out what is happening with their XOs.  It is sort of fun!  
> I feel like the "Dr House" of XOs!
>
> They have one XO-1.5 (#1) , which is fine and has been updated to os851.  They have 10 XO-1s. One (#7) is all updated 
> to os 851and firmware Q2E44 and is working fine.  One (#9) is updated to os851, but the date is off... we can tell 
> when we run the Moon Activity. Numbers 2-6, 8,& 10 are all BAD.... unhappy faces and messages on startup. They say 
> that they have os802 running with firmware Q2E41.  I took a photo of the "sad face" startup screen on one of them (#6) 
> and will attach it to this message.
>
>
> Our plan was to update all of the XO-1s to Q2E44 for firmware and os851 for software.
>
>
> We thought the problem might be because the date is off, especially since we noticed an "Invalid System Date" message 
> at the head of the "sad face" startup page. However, since #9 works fine, except for the incorrect date, that doesn't 
> seem to be the problem. Nevertheless, the dates do need to be corrected on most of the machines.
>
>
> We tried accessing the "ok" prompt on startup by pressing the escape key several times, but it wouldn't work for us... 
> on any of the machines we tried. We didn't try all though.  We intended to update the firmware through this route.
>
>
> I downloaded all of the needed files for the firmware, os851 for both the XO-1 and XO-1.5 and put them, together with 
> half a dozen science Activities I downloaded for them all into a file and last night I burned it onto a DVD. I double 
> checked all of the files (except the Science Activities) by putting the DVD in Ed's Mac, taking the files off the DVD, 
> putting them on a usb stick and testing it by reflashing a machine. All are good.
>
>
> We are open to any and all suggestions!  School will be starting soon on the reservation.
>
>
> Caryl
>
>
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