[Repairs] [support-gang] NYC Volunteers to reflash laptops.
Steve Holton
sph0lt0n at gmail.com
Thu May 8 09:47:49 EDT 2008
On Sun, May 4, 2008 at 8:05 PM, Kim Quirk <kim at laptop.org> wrote:
> I'm copying the support-gang to see if there is someone who would be
> interested in combing through RT to see if they can match up people who need
> keyboards, with extra keyboards or with people who can do the repairs.
This info pulled from RT using:
Queue = 'help' AND 'CF.{Category}' LIKE 'Non-Warranty Repairs'
I've included 'resolved' tickets as well, as it wasn't helpful to exclude
them.
I'm also trusting that all tickets were correctly categorized; I haven't
tried going back through the database to re-classify or doing a full-text
search.
Total of 62 tickets, first 10 arrivals reported here:
RT#3111 <http://rt.laptop.org/Ticket/Display.html?id=3111> 27 Dec
2007 [sticky keys]
RT#3180 <http://rt.laptop.org/Ticket/Display.html?id=3180> 28 Dec
2007 [mangled keyboard]
RT#3214 <http://rt.laptop.org/Ticket/Display.html?id=3214> 28 Dec
2007 [mangled keyboard]
RT#3241 <http://rt.laptop.org/Ticket/Display.html?id=3241> 28 Dec 2007
[mangled keyboard]
RT#3396 <http://rt.laptop.org/Ticket/Display.html?id=3396> 30 Dec 2007
[mangled keyboard]
RT#3489 <http://rt.laptop.org/Ticket/Display.html?id=3489> 31 Dec
2007 [mangled keyboard]
RT#3629 <http://rt.laptop.org/Ticket/Display.html?id=3629> 02 Jan
2008 [mangled keyboard]
RT#3839 <http://rt.laptop.org/Ticket/Display.html?id=3839> 5 Jan 2008
[mangled keyboard]
RT#3853 <http://rt.laptop.org/Ticket/Display.html?id=3853> 5 Jan
2008 [mangled keyboard]
RT#3922 <http://rt.laptop.org/Ticket/Display.html?id=3922> 6 Jan
2008 [mangled keyboard]
The difficult part is that we are still working on pricing of the keyboard
> to individuals and to repair centers. It will be important for people to be
> able to buy the keyboards and in two months they should be able to ... but
> right now we actually can't easily take money for them.
I'd rather not approach the requestor again unless we have a solid and
ready-to-run solution for them. To me, that would mean being able to offer
terms, and being able to execute our end on those terms.
If we have those, I can re-activate the tickets and contact the requestor to
see if they are still interested/in need of a solution.
--
Steve Holton
sph0lt0n at gmail.com
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