OLPC 10.1.2 Release Candidate 1
quozl at laptop.org
Sun Aug 8 20:19:39 EDT 2010
On Sun, Aug 08, 2010 at 05:08:48PM -0700, Yioryos Asprobounitis wrote:
> Where should someone look for relevant problem info if this reappears,
> so a ticket can be filed?
It depends on how the problem is reported. Best thing is a description
of the steps that lead to the problem, including each user action. If
the person reporting the bug is unwilling to invest in such a
description, then just post what you can to the bug tracker and a
developer will ask questions to satisfy the missing pieces.
There is no single place that I can say "look here". Bug reporting and
processing is a two-way street, communication and followup is required.
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