increased transient traffic in #olpc-ayuda

[Seth Woodworth]

During g1g1 the support-gang (even before it was formalized) answered
questions in #olpc-help and many important questions get answered there on a
regular basis.

If there were a few support-ganger's available we would have a great
resource for providing documentation and structuring things for the actual
kids we're supposed to be supporting.

Personally I am going to use it as a great resource to help me learn written
spanish.  Hopefully the kids just don't teach me 'My hovercraft is full of
eels'.

/me adds #olpc-ayuda to his freenode script

--S

On Tue, Aug 26, 2008 at 1:26 AM, Martin Langhoff
<martin.langhoff at gmail.com>wrote:

> On Tue, Aug 26, 2008 at 5:16 PM, Erik Garrison <erik at laptop.org> wrote:
> > considering implementing
> > a helpbot there to explain ways to seek help
>
> Good idea! Do point them to a mailing list - IRC is an incredibly bad
> way to get support. You get no answers, or answers from whomever is
> there at the moment, with or without a clue. At any given time, the
> person with the knowledge you are after is sleeping or just not in
> IRC.
>
> Only very old tired FAQs have a reliable chance of getting good
> consistent replies over IRC. This is specially true in fast-moving
> projects.
>
> On a mailing list, a small group of clued in helpful people can do a
> lot of good spending a bit of time each day. Count with me to help on
> olpc-sur or similar.
>
> cheers,
>
>
>
> m
> --
>  martin.langhoff at gmail.com
>  martin at laptop.org -- School Server Architect
>  - ask interesting questions
>  - don't get distracted with shiny stuff - working code first
>  - http://wiki.laptop.org/go/User:Martinlanghoff
> _______________________________________________
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>
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