increased transient traffic in #olpc-ayuda

[Martin Langhoff]

On Tue, Aug 26, 2008 at 5:16 PM, Erik Garrison <erik at laptop.org> wrote:
> considering implementing
> a helpbot there to explain ways to seek help

Good idea! Do point them to a mailing list - IRC is an incredibly bad
way to get support. You get no answers, or answers from whomever is
there at the moment, with or without a clue. At any given time, the
person with the knowledge you are after is sleeping or just not in
IRC.

Only very old tired FAQs have a reliable chance of getting good
consistent replies over IRC. This is specially true in fast-moving
projects.

On a mailing list, a small group of clued in helpful people can do a
lot of good spending a bit of time each day. Count with me to help on
olpc-sur or similar.

cheers,



m
-- 
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 martin at laptop.org -- School Server Architect
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