[olpc-help] Keyboard issues - stuck keys, keys registering erroneously

[Richard A. Smith]

Anonymous wrote:

> I'd be more than a little concerned with the additional percentage
> that have not been used that heavily yet, and have not developed
> keyboard problems but will eventually.

I am.  But I don't have the necessary data yet.  I can't do anything 
until I have more data.  I can't get more data until the mfg has gone 
over the problem units.

I got word today that the RMA units we have sent back for analysis are 
still clearing Chinese customs.

> How is OLPC handling units with this defect that are being shipped to
> foreign governments? Once you've isolated it to a specific production
> run, will all suspect XOs be recalled?

I don't have answers to these type questions because its not my area. 
I'm technical and concerned with getting the problem diagnosed and 
fixed.  Questions like that will have to be answered by other people.

I feel however that OLPC really can't answer this until we know the full 
extent of the problem.  20 goto 10.  I'll get an answer to this as soon 
as I can.

-- 
Richard Smith  <richard at laptop.org>
One Laptop Per Child