[olpc-help] Has anyone actually received an RMA # yet?

[matt91]

Robert Karis wrote:
> I have requested an RMA but have not received anything yet.  For the record, here's my experience.
> Nov 12, 2007, ordered the XO computer online.  My credit card was billed for $423.95 the same day.
> Friday evening, Dec 21.  Received XO computer via FedEx.  Packaging is in good shape.  Nothing appears on the screen.
> 1.  Plugging in adapter:  battery icon flashes orange.  Power on -- power icon goes to green.
> 2.  Battery only:  inserting battery,  battery icon light flashes orange.  Power on -- power icon goes to green.
> 3.  Battery in.  Plugging in adapter, battery icon goes to green (doesn't flash orange).  Power on -- power icon goes to green.
> I sent an email to service at laptopgiving.org on 12/21 regarding these problems, received an automatic reply.  Sent another email on 12/23 requesting an RMA, received another automatic reply.
> 


This portion is almost exactly the same as my experience. I haven't picked up the phone yet, but probably will at work tomorrow (easy to do stuff at my desk while I'm on hold)