Jumpy mouse problem

[soffen]

Thanks for looking into this.  The jumping of the mouse pointer makes the OLPC impossible to use most of the time we've tried it.  The mouse pointer continues to jump all over the screen even if we put the computer aside without touching it at all for an hour.  At times, the mouse pointer does not jump as much, allowing the computer to be used minimally (and with difficulty) for a while.  The problem occurs randomly, sometimes worse after rebooting and sometimes develops after starting almost normally.  

Richard, if you now think this is a hardware problem, would you recommend that we call customer service and arrange to return the unit?

Sol



richard at laptop.org wrote:
> soffen wrote:
> 
> 
> > We had the same problem on  our reboots after trying one of the many
> > suggested remedies for our jumpy mouse problem.  After this we were
> > able to restart by holding down the circle key on the game controller
> > while pushing the On-Off button.  The machine came on again, with the
> > mouse as jumpy as ever, so the OLPC is still pretty much unusable!
> > 
> 
> We are working with the manufacturer of the touchpad to try and solve 
> this issue.
> 
> My only advice right now is to just try to continue to try and use the 
> pad removing your finger every few seconds.  Eventually things will fix 
> although it may return again in the future.
> 
> The issue is almost completely random and it will come and go.  Just 
> bear with us until we figure it out.
> 
> Thanks.
> 
> -- 
> Richard Smith  <richard at laptop.org>
> One Laptop Per Child
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