#5695 NORM FutureF: (1) RT needs "Category" field in default view of help at laptopDOTorg (2) make "Category" easily settable for Support Volunteers

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#5695: (1) RT needs "Category" field in default view of help at laptopDOTorg (2) make
"Category" easily settable for Support Volunteers
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  Reporter:  holt                     |       Owner:  djbclark      
      Type:  enhancement              |      Status:  new           
  Priority:  normal                   |   Milestone:  FutureFeatures
 Component:  infrastructure-internal  |     Version:                
Resolution:                           |    Keywords:                
  Verified:  0                        |    Blocking:                
 Blockedby:                           |  
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Changes (by ffm):

 * cc: ffm, holt (added)


Comment:

 Also, it would be nice if it could email us or provide some form of
 notification when a ticket is responded to by the donor.

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Ticket URL: <http://dev.laptop.org/ticket/5695#comment:3>
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