[Aop] [design] activation failure screen is unclear
sj at laptop.org
Thu Sep 20 18:33:26 EDT 2007
Done : https://dev.laptop.org/ticket/3677
I also can't figure out why the laptop ID shows up on that screen.
On Thu, 20 Sep 2007, Walter Bender wrote:
> One other minor detail in regard to activation is that it is not made
> clear when you may/should remove the USB key (presuming you used it
> for activation). SJ, do you want to write up a trac report?
> On 9/20/07, Samuel Klein <sj at laptop.org> wrote:
>> When you fail to activate a machine, the failure screen is purely iconic
>> and shows three icons for the methods used to test for an activation key.
>> The result is quite incomprehensible, and doesn't obviously suggest a way
>> to remedy the problem. It's not even clear how to convey the problem to
>> someone else over irc or a phone -- there is no error name or number, and
>> no explanatory text.
>> Since some of the people intended to understand and respond to this error
>> are adults who are presumed able to read the release and activation notes,
>> there should be a simple message describing what has happened in those
>> languages. This text could be part of the bitmap, so that no fonts need
>> to be loaded first.
>> I expect many, many children to encounter this screen; for them it will be
>> the first major point of frustration. We should make ths as user-friendly
>> as possible.
>> Design mailing list
>> Design at lists.laptop.org
> Walter Bender
> One Laptop per Child
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