[Server-devel] Database error troubleshooting

[Jerry Vonau]

On Wed, 2012-05-09 at 11:28 +1100, David Leeming wrote:
> I have a resource person at a remote school contacting me to say their
> production XS is displaying “Error: database connection failed” on the
> Moodle home page. It had been running OK for some weeks with a low
> load – only 20 laptops.
> 
>  

Moodle is very dependent on name resolution.

> 
> He is able to follow simple instructions with the terminal and we
> managed to check dish space – not a problem, the partitions are only
> 20% or so used.
> 
>  
> 
> What else can I suggest to try?
> 


Ensure that the FQDN of the XS and 'schoolserver' are resolvable by both
the XS and the XOs. Did the hostname/domain name change on the XS? Try
pinging both the FQDN and the short alias from the XS and XO's. 

Jerry   


>  
> 
> David Leeming
> 
> Solomon Islands 
> 
>  
> 
> 
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