[Olpc-uk] Pilot advice from Bryan Berry
martin at martindengler.com
Wed May 13 06:18:23 EDT 2009
I recently got some sage advice from Bryan on IRC that he's given
permission to circulate.
=== Pilot Support ===
< mtd> BryanWB: morning. Your talk about some of the pitfalls of
deployments got plenty of airtime at the last OLPC UK
meeting, btw. (in a good way :))
< BryanWB> mtd: tks
< mtd> BryanWB: any pointers to some of the worst stressors / subjects?
< BryanWB> mtd: hopefully u will spare yourselves the heartache and
broken friendships we had to endure
< BryanWB> mtd: if i were u I would try to team up w/ someone like IBM
< BryanWB> mtd: volunteers can introduce stuff like OLPC but schools
always want long-term support
< BryanWB> mtd: and volunteers can't provide that
< BryanWB> mtd: like any other enterprise, they always have new
requirements and short timeframes
< mtd> BryanWB: yes I think we are still at the stage of "hmm, I guess
we'll have to find some way of dealing with the support
issue" stage. Which is quite early.
< BryanWB> mtd: don't deal w/ it as volunteers
< BryanWB> mtd: have someone in the wings to charge for it
< BryanWB> mtd: the guys from Uruguay feel the same way
< BryanWB> mtd: volunteers should introduce stuff and work w/ new
ideas, not have to provide support.
< BryanWB> mtd: support is kind of my specialty because I worked at IT
help desks for 11 years ;)
< mtd> BryanWB: interesting and very good to know.
< BryanWB> mtd: if the schools value the project, they will pay for
< BryanWB> mtd: if they don't value it after introduction, they won't
pay for support
< mtd> BryanWB: I'd love to know what typically gets included in a
< mtd> BryanWB: at the moment everything I can think of being included
we are planning on doing ourselves, or have no plan for.
=== Pilot Goal Setting ===
< BryanWB> mtd: the key is to find some particular subject or area
that the local students are failing in, and target Sugar to
< BryanWB> mtd: the argument "it will help kids overrall, help them
learn learning" will collapse the moment a crisis or other
problem comes up
< BryanWB> mtd: and your deployment will go into the dustbin of great
< BryanWB> mtd: the key thing is that unless you tie the deployment to
some critical need, the deployment will end up in "The
Dustbin of Great Ideas we didn't have time for"
< BryanWB> mtd: we tied our deployment to class 2 students abysmal
reading and math performance, and is really paying off
< BryanWB> mtd: my pleasure, personally i think the killer app for
Sugar is a suite of activities like what we have done w/
E-Paath but in js+html, moodle integration, and some basic
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