[OLPC-Philippines] Need help with the training this April

[Cherry Withers]

Marife, you're giving away plane tickets? Whoah! Where's mine? :-D

By the way Gerald do you have a hardware trouble shooting guide or diagram
(maybe a flow chart) that you use for your kids?
We will have a support team outside of the school but I would like for the
kids and teachers to debug
their problems first before they send over their laptops to someone else. At
least be able to articulate the problem in
repair ticket.

I'm looking at the troubleshooting guide from the OLPC wiki and it goes
through a labyrinth of information. I would
rather keep it simple for the first responders (kids and teachers) .

Cheers,
Cherry


On Sat, Mar 20, 2010 at 9:02 AM, Gerald Ardito <gerald.ardito at gmail.com>wrote:

> Marife,
>
> Thanks for the introduction. I am really looking forward to following the
> progress of your progress.
> Please let me know if I can help at all.
>
> Also, let me know when to expect the plane ticket. :)
>
> Gerald
>
>
> On Sat, Mar 20, 2010 at 11:51 AM, Marife Mago <marife.mago at gmail.com>wrote:
>
>> Hi Cherry and All,
>>
>> Plz let me introduce Gerald Ardito, he's from Pierre Van Cortlandt Middle
>> School in Croton, Hudson NY.  Ryan and I ...had a chance to visit their
>> first deployment.
>>
>> Gerald plz meet the team.
>>
>> Just got a word from him...he'll join Mitch in traveling to the
>> Philippines for the deployment.  Right ...Gerald? :)
>>
>> Gerald: Plz feel free to join our mailing list.
>> http://lists.laptop.org/listinfo/olpc-philippines
>>
>> Mabuhay!
>>
>> ~marife
>>
>>
>>
>>
>> On Thu, Mar 18, 2010 at 6:56 PM, Cherry Withers <cwithers at ekindling.org>wrote:
>>
>>> Hi folks,
>>> (PAGING Carlos, Rowen and Hamilton and anyone else who have done XO/Sugar
>>> work)
>>>
>>> I'm going back home to the Philippines after 17 years of absence. I
>>> always thought I won't do this until I'm given a compelling enough reason to
>>> do so. I think affecting some changes on our education system in the
>>> Philippines (however small or big that may be) is compelling enough. So I'm
>>> heading back home this April to lend a hand in preparing the teachers in
>>> Lubang for the pilot deployment in June. But I need  help especially from
>>> those who have experience playing with the laptop and Sugar.
>>>
>>> Tessa Yuvienco will work with the teachers on prepping them on how the
>>> technology will change the dynamics of the classroom (classroom management,
>>> curriculum integration, etc.). Harvey volunteered to do some second tier
>>> hardware support training (this is for training the technical support team
>>> who will be the main contact when hardware breaks) but his time is limited
>>> so he can only go over a handful of things. I can go over most of the things
>>> that's not covered but it would be great to break up the task. Mitch Seaton
>>> from OLPC-Aus will lend his support during the deployment and do a refresher
>>> course on what we talk about in April. Here are some of the bigger areas
>>> that we need help on:
>>>
>>> A) XS server training and support (I'm working on getting us the ideal
>>> hardware for this before I go home and OLPC-SF said that they can help but
>>> just in case, maybe someone can look into getting us a set-up even if it's
>>> just for the span of the training?). This is for teaching the teachers and
>>> students on how to log in and use the XS server and Moodle.
>>>
>>> B)* Detailed hardware debugging and repair. The hardware trouble shooting
>>> and repair training will likely be broken up into two tiers:
>>>
>>> 1st Tier: this will be a simple diagnosis that we can teach the technical
>>> support team including teachers and kids. Maybe just how to recognize
>>> trouble signs and to know how to articulate the problem to the tech support
>>> team.
>>>
>>> 2nd Tier (only for Tech support team): More detailed training on how to
>>> trouble shoot, debug and do quick repairs. We still have to figure out up to
>>> how much complexity of repairs the tech support team in Lubang can handle.
>>> We may add a third tier to the support or just escalate the hardware
>>> problems to OLPC main.
>>>
>>> *Note: any guidance on this part would be truly appreciated.
>>>
>>> The training will be from April 12-21st with the last two days dedicated
>>> to the Muscovado project and training in content creation using Etoys.
>>> Unfortunately space is limited (this is venue and hardware issue) to just
>>> the participants of the two pilots but let me or Ryan know if you'd like to
>>> get involved long term to the projects and we'll try to accommodate as much
>>> as we can possibly can.
>>>
>>> Thank you for your support!
>>>
>>> Sincerely,
>>> ---Cherry
>>> P.S. So far we have 6 XOs that we are guaranteed to have, but we could
>>> use more as there will be 12 participants in the Lubang project. If you have
>>> some hardware that you can lend that will be great. The teachers will need
>>> them till their laptops come in around late July or early August.
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> OLPC-Philippines mailing list
>>> OLPC-Philippines at lists.laptop.org
>>> http://lists.laptop.org/listinfo/olpc-philippines
>>>
>>>
>>
>
> _______________________________________________
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> OLPC-Philippines at lists.laptop.org
> http://lists.laptop.org/listinfo/olpc-philippines
>
>
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