[OLPC-Philippines] Need help with the training this April

Cherry Withers cwithers at ekindling.org
Wed Apr 7 13:44:04 EDT 2010


Hey Gerald,

A kids-to-kids exchange would be great! Would be hard to manage the time
difference but I think we can manage a video exchange. I'm sure they have
LOTS of questions for your kids.

Cheers,
Cherry

On Sun, Apr 4, 2010 at 3:58 AM, Gerald Ardito <gerald.ardito at gmail.com>wrote:

> Cherry,
>
> I don't have a troubleshooting guide, but could put one together.
> Also, if you will have access to Skype, I'm sure my kids would love to help
> your kids via video conference.
>
> Gerald
>
> On Sat, Mar 20, 2010 at 6:00 PM, Cherry Withers <cwithers at ekindling.org>wrote:
>
>> Marife, you're giving away plane tickets? Whoah! Where's mine? :-D
>>
>> By the way Gerald do you have a hardware trouble shooting guide or diagram
>> (maybe a flow chart) that you use for your kids?
>> We will have a support team outside of the school but I would like for the
>> kids and teachers to debug
>> their problems first before they send over their laptops to someone else.
>> At least be able to articulate the problem in
>> repair ticket.
>>
>> I'm looking at the troubleshooting guide from the OLPC wiki and it goes
>> through a labyrinth of information. I would
>> rather keep it simple for the first responders (kids and teachers) .
>>
>> Cheers,
>> Cherry
>>
>>
>> On Sat, Mar 20, 2010 at 9:02 AM, Gerald Ardito <gerald.ardito at gmail.com>wrote:
>>
>>> Marife,
>>>
>>> Thanks for the introduction. I am really looking forward to following the
>>> progress of your progress.
>>> Please let me know if I can help at all.
>>>
>>> Also, let me know when to expect the plane ticket. :)
>>>
>>> Gerald
>>>
>>>
>>> On Sat, Mar 20, 2010 at 11:51 AM, Marife Mago <marife.mago at gmail.com>wrote:
>>>
>>>> Hi Cherry and All,
>>>>
>>>> Plz let me introduce Gerald Ardito, he's from Pierre Van Cortlandt
>>>> Middle School in Croton, Hudson NY.  Ryan and I ...had a chance to visit
>>>> their first deployment.
>>>>
>>>> Gerald plz meet the team.
>>>>
>>>> Just got a word from him...he'll join Mitch in traveling to the
>>>> Philippines for the deployment.  Right ...Gerald? :)
>>>>
>>>> Gerald: Plz feel free to join our mailing list.
>>>> http://lists.laptop.org/listinfo/olpc-philippines
>>>>
>>>> Mabuhay!
>>>>
>>>> ~marife
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Mar 18, 2010 at 6:56 PM, Cherry Withers <cwithers at ekindling.org
>>>> > wrote:
>>>>
>>>>> Hi folks,
>>>>> (PAGING Carlos, Rowen and Hamilton and anyone else who have done
>>>>> XO/Sugar work)
>>>>>
>>>>> I'm going back home to the Philippines after 17 years of absence. I
>>>>> always thought I won't do this until I'm given a compelling enough reason to
>>>>> do so. I think affecting some changes on our education system in the
>>>>> Philippines (however small or big that may be) is compelling enough. So I'm
>>>>> heading back home this April to lend a hand in preparing the teachers in
>>>>> Lubang for the pilot deployment in June. But I need  help especially from
>>>>> those who have experience playing with the laptop and Sugar.
>>>>>
>>>>> Tessa Yuvienco will work with the teachers on prepping them on how the
>>>>> technology will change the dynamics of the classroom (classroom management,
>>>>> curriculum integration, etc.). Harvey volunteered to do some second tier
>>>>> hardware support training (this is for training the technical support team
>>>>> who will be the main contact when hardware breaks) but his time is limited
>>>>> so he can only go over a handful of things. I can go over most of the things
>>>>> that's not covered but it would be great to break up the task. Mitch Seaton
>>>>> from OLPC-Aus will lend his support during the deployment and do a refresher
>>>>> course on what we talk about in April. Here are some of the bigger areas
>>>>> that we need help on:
>>>>>
>>>>> A) XS server training and support (I'm working on getting us the ideal
>>>>> hardware for this before I go home and OLPC-SF said that they can help but
>>>>> just in case, maybe someone can look into getting us a set-up even if it's
>>>>> just for the span of the training?). This is for teaching the teachers and
>>>>> students on how to log in and use the XS server and Moodle.
>>>>>
>>>>> B)* Detailed hardware debugging and repair. The hardware trouble
>>>>> shooting and repair training will likely be broken up into two tiers:
>>>>>
>>>>> 1st Tier: this will be a simple diagnosis that we can teach the
>>>>> technical support team including teachers and kids. Maybe just how to
>>>>> recognize trouble signs and to know how to articulate the problem to the
>>>>> tech support team.
>>>>>
>>>>> 2nd Tier (only for Tech support team): More detailed training on how to
>>>>> trouble shoot, debug and do quick repairs. We still have to figure out up to
>>>>> how much complexity of repairs the tech support team in Lubang can handle.
>>>>> We may add a third tier to the support or just escalate the hardware
>>>>> problems to OLPC main.
>>>>>
>>>>> *Note: any guidance on this part would be truly appreciated.
>>>>>
>>>>> The training will be from April 12-21st with the last two days
>>>>> dedicated to the Muscovado project and training in content creation using
>>>>> Etoys. Unfortunately space is limited (this is venue and hardware issue) to
>>>>> just the participants of the two pilots but let me or Ryan know if you'd
>>>>> like to get involved long term to the projects and we'll try to accommodate
>>>>> as much as we can possibly can.
>>>>>
>>>>> Thank you for your support!
>>>>>
>>>>> Sincerely,
>>>>> ---Cherry
>>>>> P.S. So far we have 6 XOs that we are guaranteed to have, but we could
>>>>> use more as there will be 12 participants in the Lubang project. If you have
>>>>> some hardware that you can lend that will be great. The teachers will need
>>>>> them till their laptops come in around late July or early August.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> OLPC-Philippines mailing list
>>>>> OLPC-Philippines at lists.laptop.org
>>>>> http://lists.laptop.org/listinfo/olpc-philippines
>>>>>
>>>>>
>>>>
>>>
>>> _______________________________________________
>>> OLPC-Philippines mailing list
>>> OLPC-Philippines at lists.laptop.org
>>> http://lists.laptop.org/listinfo/olpc-philippines
>>>
>>>
>>
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>> OLPC-Philippines at lists.laptop.org
>> http://lists.laptop.org/listinfo/olpc-philippines
>>
>>
>
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