[olpc-nz] [Testing] Improving the reporting of test results
sridhar at laptop.org.au
Wed Dec 22 01:14:25 EST 2010
On 22 December 2010 16:41, Gary Martin <garycmartin at googlemail.com> wrote:
> Personally I find the posts very informative and useful, I try to reply and open tickets if needed for activities I help maintain (or if I've seen an annoying issue crop up before). I actually like reading the email prose, as often it gives much more context and feeling than a dry 'your activity is defective' ticket. The emails also often drift into the surrounding attempted use case, and suggest other design niggles, frustrations, and misunderstandings that might otherwise be missed. Of course tickets are great and appreciated when you have a specific feature request, or reproducible bug, but the email stage first seems like a good low barrier to actually getting more reports.
The discussion is useful, and I'm by no means proposing that it be
abolished in lieu of sterile bug reports. Perhaps at the end of each
comment should be a link to the relevant bug report. Then the report
can be updated as the discussion progresses.
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