[olpc-nz] Fwd: Assistance required to manage support requests

Sridhar Dhanapalan sridhar at laptop.org.au
Tue Dec 21 20:12:46 EST 2010


Wondering if any of our friends across the Tasman might be able to
help us with this.

Cheers,
Sridhar


---------- Forwarded message ----------
From: Sridhar Dhanapalan <sridhar at laptop.org.au>
Date: 22 December 2010 12:10
Subject: Assistance required to manage support requests
To: OLPC Australia list <olpc-au at lists.laptop.org>


Hi all,

A lot of support requests relating to Australia are coming through to
OLPC's help at laptop.org address. OLPC support is volunteer-driven, and
unfortunately the team cannot deal with these messages in a timely
manner. On OLPC Australia's side, it means that we are potentially
missing out on important communications.

Would anyone be interested in helping to address this problem? You
would be helping both OLPC and OLPC Australia in doing this.

I have put details in our issues tracking system:
https://dev.laptop.org.au/issues/240

Regards,
Sridhar



Sridhar Dhanapalan
Technical Manager
One Laptop per Child Australia
M: +61 425 239 701
E: sridhar at laptop.org.au
A: G.P.O. Box 731
     Sydney, NSW 2001
W: www.laptop.org.au


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