What is the URL of the community-created G1G1 Q&A database?

[Mel Chua]

(Moving to devel at Wad's request, ccing support-gang as they're likely 
to know the URL that I'm referring to.)

Brian (currently at the Rwanda deployment) suggested a knowledgebase for 
XO troubleshooting - iirc, a knowledgebase was started by a volunteer 
during the G1G1 last year. It was not a forum, it was not a wiki or a 
chat... interface-wise, it reminded me a little bit of digg. The front 
page listed common Q&As on XO usage, and people could post new questions 
(and answer-responses to said questions). I think that they were 
ranked/sorted by popularity or maybe some sort of vote.

This is a terrible description, but does anybody know the URL of what 
I'm talking about? See below thread for more context. Feedback on how it 
worked and how v.2.0 could be improved (and whether such a thing would 
actually be most useful - maybe there's a better solution) would be 
great as well.

Thanks, o metabrain!

-Mel

John Watlington wrote:
>
>
> I suspect that this is a separate document, which will need to be edited
> and maintained, in the same manner that the XO Troubleshooting Guide
> is an edited compilation of Trac and the experience of people fixing 
> machines.
>
> When editing the Repair page on the Wiki, I realized that there was no
> "Software Troubleshooting Guide".   Perhaps a mob-generated approach
> is best, but I have yet to be convinced.   Mel, can you find this site 
> and see
> what resulted ?
>
> wad
>
> On Sep 26, 2008, at 10:33 AM, Mel Chua wrote:
>
>> I remember a volunteer last year creating an OLPC Q&A site during G1G1
>> last year - not a wiki or the forum, but a place where people could post
>> questions/problems, and they were ranked by order of either usage or
>> some sort of vote. It looked a lot like the kind of knowledgebase you'd
>> find for other major software projects (the ones Brian described below).
>>
>> Admittedly a vague description, but does anyone remember what I'm
>> talking about? I can't seem to find the URL now.
>>
>>> Maybe when Daniel and I are back we can create a list of the most
>>> common in-field issues and solutions (á la Microsoft, Apple, or
>>> many-OS-projects knowledgebases)? Trac doesn't seem to work as this
>>> for the deployment teams, and Googling "olpc + issue" only returns
>>> workable solutions occasionally. The wiki has some useful
>>> documentation, but a database geared towards solutions for
>>> known/encountered stable software issues would be fantastic.
>>>
>>> Especially if something like this could be placed offline on the XO
>>> (for times with no internet access), that would be very helpful for
>>> the deployment teams.