pls checkout new project management site for E-Paath activities

[John Watlington]

Brian,
    Every country will need their own problem tracking and
resolution system (probably more like RT than Trac).
This is due to a number of reasons: language, country specific
activities and content, the specific software release being used
by the country, etc.

The place to push issues from the countries (i.e. the problems that
a country isn't able to handle themselves) is not into Trac,
but into our support system (using help at laptop.org).
 From there, issues can be pushed into Trac.

Adam Holt is the person who can add more detail to this brief
flowchart...   Too bad you missed the country meeting.   This
was discussed there.

Cheers,
wad

On Jun 2, 2008, at 9:55 AM, Bryan Berry wrote:

> I have setup redmine for E-Paath and E-Pustakalaya at
> http://redmine.olenepal.org . Please take a tour of using the guest
> account, password guest and let me know what you think.
>
> We wanted to use OLPC’s Trac set up but found it did not meet our  
> needs.
> We have 47+ individual activities to keep track of and Trac just  
> got too
> confusing. We also couldn't set our own project milestones and roadmap
> using OLPC's Trac instance. We hope that redmine will make it  
> easier for
> outside folks to contribute to E-Paath and E-Pustakalaya (E-Library)
> development.
>
> Redmine lacks a few features, notably that you can't add additional
> folks to a ticket w/ cc: Besides that I have been quite happy so far.
>
>
> Bryan W. Berry
> Systems Engineer
> OLE Nepal, http://www.olenepal.org
>
>
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