Official (draft) Trac Ticket Workflow

[Morgan Collett]

On Wed, Jul 16, 2008 at 23:35, Greg Smith <gregsmitholpc at gmail.com> wrote:
> Greg and Michael discussed how we want to close tickets. Our conclusions
> and questions:
>
> * All resolved tickets should state that documentation was provided or
> that no documentation was needed.
>
>      - How should we represent this boolean choice?

It's not boolean necessarily: There is an initial state which is
neither. If one of your states is selected by default, it is lying
since no documentation has been provided but may be necessary.

It's not clear what you mean by documentation, so I can't comment on
how to represent it. Can you give a specific example?

> * Tickets in the 'next_action == finalize' state will be reviewed by the
> release team and resolved per the previous remark.
>
>      - Tickets can still be dropped from the workflow at any time by
> resolving them as 'worksforme', 'invalid', etc.
>
> * The emerging ticket workflow is officially described at
>
>    http://wiki.laptop.org/go/Trac_ticket_workflow
>
> We'll improve that documentation as quickly as we're able. Please cite
> it profusely (and comment inline as you desire. We'll move comments to
> the discussion page as we respond to them).

Further questions on the wiki page.

Regards
Morgan