New manufacturing data flags for keyboards (2nd draft).
Jim Gettys
jg at laptop.org
Sun Oct 7 10:45:46 EDT 2007
Seems like we should do it to me.
Bernie, keep in mind that support questions come at a cost too. It is
often worth fixing something despite easy work around just to not have
to answer the same question again and again.... Now, if we were
commercial software, with a 900 number and everyone's names, email
addresses, and phone numbers carefully hidden, so we made money every
time someone called the 900 number, we might have a different point of
view... Reminds me of certain large companies I know...
Note the suggestion to fix it comes from the person who has to
ultimately answer said questions.
- Jim
On Sat, 2007-10-06 at 17:03 -1000, Mitch Bradley wrote:
> Bernardo Innocenti wrote:
> > Mitch Bradley wrote:
> >
> >
> >> One solution would be to include a lot of keymaps in OFW and select one
> >> based on the new KL tag. However, I'm not keen on having to carry
> >> around a lot of keymaps in the ROM, and extend that list from time to time.
> >>
> >
> > There's also a trivial, "good enough" solution to the problem: don't
> > do anything.
> >
> > All non-US computer users like me have learned to live with it, and
> > it's not as bad as it may seem to US users. In Italian, French and
> > German layouts, there are typically just a few misplaced keys you
> > need to care about... and those you don't remember are easy to find
> > by trial and error.
> >
> > Really, if it's just for system recovery tasks, then it's just for
> > techies. And if they're technical enough to type shell and forth
> > commands, they're also going to understand the issue rather than
> > complain "my keys are messed up, I'm lost!".
> >
>
> I have two complaints in the last two days from techies.
>
>
--
Jim Gettys
One Laptop Per Child
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