<table cellspacing='0' cellpadding='0' border='0' background='none' style='font-family:arial;font-size:10pt;color:#000000;background-color:#ffffff;width:100%;'><tr><td valign='top' style='font: inherit;'><P>My daughter recieved an xo computer and I am trying to upgrade the software. I followed the steps for the secure upgrade offline. When I try it on her computer it begins to work and then its stops and at the bottom of the screen it says 1cd bad hash for e block # 1ce</P>
<P>and it does nothing else. I have tried this numerous times and always get the same result. Right now her computer won't do anything please help me</P></td></tr></table><br>