Hi Michelle-<br><br>It sounds like the battery may have failed. There are software utilities you can run<br>on the XO to make a more thorough diagnosis, but unless you think there might be<br>something simple (like it's not inserted right) they're probably not worth the effort.<br>
<br>Unfortunately, OLPC has not yet located a partner to service the retail sales of spare<br>parts. <br><br>If you'd like, I'll let you know if I hear any further developments.<br><br>-- <br>Steve Holton<br><a href="mailto:sph0lt0n@gmail.com">sph0lt0n@gmail.com</a>
<br><br><div class="gmail_quote">On Fri, Mar 7, 2008 at 10:45 AM, <<a href="mailto:michelle13v@bellsouth.net">michelle13v@bellsouth.net</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div>Good Morning,</div>
<div> </div>
<div>Can you please assist me with my daughter's laptop I purchased in December, the computer is not charging even when it's plugged in.</div>
<div> </div>
<div>If you need any additional information please contact me at your convenience and thank you for your prompt attention in this matter.</div>
<div> </div>
<div>Sincerely,</div>
<div>Michelle Villavicencio</div>
<div><a href="mailto:michelle13v@bellsouth.net" target="_blank">michelle13v@bellsouth.net</a></div>
</div>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Steve Holton<br><a href="mailto:sph0lt0n@gmail.com">sph0lt0n@gmail.com</a>