<h1 style="font-weight: normal;"><font size="2">Hello,</font></h1>I've just joined this list which I discovered after coming across this exchange trying to troubleshoot my own problem via google. This problem seems quite similar to my own. I have logged a ticket for my own case and attached the files requested in the instructions. Is what I post below (and described in the ticket) what I should be doing or are there any updated ideas on this problem? Thanks very much for any help you can provide. My daughter absolutely loves her XO and I hope we can get back to using it without being plugged in soon. <br>
<br>my ticket:<br>
<br><a href="http://dev.laptop.org/ticket/6331" target="_blank">http://dev.laptop.org/ticket/6331</a><br><br>Best regards,<br>Jason<br><br><h1>[olpc-help] XO shuts down when power cord removed</h1>
<b>Richard A. Smith</b>
<a href="mailto:community-support%40lists.laptop.org?Subject=%5Bolpc-help%5D%20XO%20shuts%20down%20when%20power%20cord%20removed&In-Reply-To=305786.35779.qm%40web31815.mail.mud.yahoo.com" title="[olpc-help] XO shuts down when power cord removed" target="_blank">richard at laptop.org
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<i>Thu Jan 10 09:42:00 EST 2008</i>
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<pre>Andrew Cooper wrote:<br><br>><i> 1199992649,0,6514800,9357,1923,81, Charging, Normal<br></i>><i> 1199992659,0,7507270,260,1928,81, Charging, Normal<br></i>><i> 1199992669,0, 7505440,130,1937,81, Charging, Normal<br>
</i>><i> 1199992679,0, 7504830,260,1937,81, Charging, Normal<br></i>><i> 1199992690,81, 7505440,260,1948,81, Charging, Normal<br></i>><i> 1199992700,81, 7504220,390,1948,81, Charging, Normal<br></i>><i> 1199992710,81, 7504830,130,1952,81, Charging, Normal<br>
</i>><i> 1199992720,97,6467830,260,1958,81, Full, Full<br></i>><i> 1199992730,97,6468440,0,1958,81, Full, Full<br></i>><i> 1199992741,97,6467830,0,1961,81, Full, Full<br></i>><i> <br></i><br>Interesting. Yeah. Something is up. That 4th number is battery current <br>
in uA. So if it does not have 6 or 7 digits then you aren't doing much <br>in the way of charging the battery.<br><br>Make sure that you a copy of the battery.dmp file into the help system. <br> I think all you need to do is send mail to <a href="http://lists.laptop.org/listinfo/community-support" target="_blank">help at laptop.org</a> describing <br>
that its a dump of your batteries eeprom. We should get it all route to <br>the right ticket.<br><br>I made a tweak to batman.fth Grab the latest copy from <a href="http://dev.laptop.org" target="_blank">dev.laptop.org</a> <br>
and re-run.<br>
<br>But change the procedure a bit. This time after you run 'bat-set-low' <br>and remove all power from the laptop. But the battery back in (No ext <br>power) But don't power up. Watch the battery light and see if it turns <br>
red for 10 or 20 seconds and then turns off.<br><br>Then you can repeat the steps. ie (remove battery, power up, run <br>logbat, insert battery)<br><br>And actually if the same thing happens then repeat the procedure several <br>
times to see how consistent it is.<br><br>><i> 1199993698,91,5572350,-943691,2318….(I wasn't writing quickly enough to get these last numbers – I haven't figured out how to find the bat-log, so I was copying those numbers by hand)<br>
</i><br>You use olpc-logbat as root so its in the root users directory /root<br><br>do this:<br><br>start terminal app<br>'su -' (This makes you root)<br>cp log-* /home/olpc<br>chown olpc.olpc /home/olpc/log-*<br>
<br>Now you can find the log files in the olpc users home directory.<br><br>><i> I started getting the same error messages as I did when it couldn't find the battery (because it wasn't inserted)<br></i>><i> I got a few more lines that looked normal, then another set of error messages associated with not being able to find the battery.<br>
</i><br>That version of EC code has some periodic timeout issues. So when <br>logbat constantly queries the battery you will get times where you don't <br>get any info. Its ok. Its fixed in my new (unreleased) EC code.<br>
<br>-- <br>Richard Smith <<a href="http://lists.laptop.org/listinfo/community-support" target="_blank">richard at laptop.org</a>><br>One Laptop Per Child<br></pre>
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