Gia-<br><br>The OLPC Helpdesk team is VERY interested in talking to you about that keyboard.<br>We've been trying to find a sample having problems like that to diagnose.<br><br>Can you send an email message to <a href="mailto:help@laptop.org">
help@laptop.org</a> or forward this email<br>along to them?<br><br>It would be much appreciated.<br><br><br><div class="gmail_quote">On Jan 3, 2008 7:18 PM, Gia DeGenova <<a href="mailto:giad27@gmail.com">giad27@gmail.com
</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I received my xo laptop on Saturday 12/29/07 as part of the G1G1<br>project. I was delighted at it's performance until Tuesday 1/01/08
<br>when the keyboard suddenly went nutty. At first the space bar and<br>delete keys began to work spastically. After 30 seconds they didn't<br>respond at all. Within a few minutes, none of the keys were drawing a<br>
response from the computer, except when I pressed the R key, the<br>screen would flip. I found this to be very strange, so I went on the<br>support forums and found other users who had the same problem had<br>reinstalled the os and were problem free after doing so. I found this
<br>information to be very helpful and I went on the wiki and followed<br>the instructions for reinstalling build 650 EXACTLY, to the point of<br>purchasing two brand new usb sticks (in order to try the process on<br>two different brands). After reinstalling countless times, I am still
<br>having the same problem with the keyboard. I plugged my apple<br>keyboard into the usb drive, and it seemed to work great for about 20<br>minutes. Then I heard my 5 year old call to me, "Mommy, it's going<br>
funny again!" Sure enough, the "r' key was fliping the screen and the<br>"a" key was bringing up the task bar. What am I supposed to do with a<br>computer that my daughter can't even write her name on? I'm desperate
<br>for help. I don't know if it's a software issue or a hardware issue,<br>but I would like nothing more than to get to the bottom of this. I am<br>a supporter of the program and the organization, and I want it to be
<br>successful. I would appreciate a response to this email with any<br>information that is currently available as to what my next step is to<br>getting this computer working correctly again.<br>Thank you, Gia DeGenova<br>
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http://lists.laptop.org/listinfo/community-support</a><br></blockquote></div><br><br clear="all"><br>-- <br>Steve Holton<br><a href="mailto:sph0lt0n@gmail.com">sph0lt0n@gmail.com</a>