According to this:<br> <a href="http://laptopgiving.org/en/warranty.php">http://laptopgiving.org/en/warranty.php</a><br>your XO is probably still under warranty.<br><br>You should avoid opening the unit, or you'll probably void the warranty.
<br><br>More info on the RMS process is available here:<br> <a href="http://laptopgiving.org/en/return-merchandise.php">http://laptopgiving.org/en/return-merchandise.php</a><br><br><div class="gmail_quote">On Dec 23, 2007 5:21 PM, Julius Smith <
<a href="mailto:jos@ccrma.stanford.edu">jos@ccrma.stanford.edu</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi All,<br>
<br>We just received our laptop from Brightstar US, and the keyboard only<br>works intermittently. Should we try opening it up and fiddling with<br>it (hoping it's an intermittent connection)? Or can we buy and<br>install a replacement keyboard?
<br><br>Thanks for any advice,<br>Julius & Carol<br>_______________________________________________<br>community-support mailing list<br><a href="mailto:community-support@lists.laptop.org">community-support@lists.laptop.org
</a><br><a href="http://lists.laptop.org/listinfo/community-support" target="_blank">http://lists.laptop.org/listinfo/community-support</a><br></blockquote></div><br><br clear="all"><br>-- <br>Steve Holton<br><a href="mailto:sph0lt0n@gmail.com">
sph0lt0n@gmail.com</a>