Hi Leslie. I'm forwarding this email to the Community Support mailing list.<br><br><div class="gmail_quote">On Dec 18, 2007 3:36 PM, LESLIE BROWN <<a href="mailto:blsbrown@verizon.net">blsbrown@verizon.net</a>> wrote:
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<div><font face="Arial" size="2">Hey, your name and e-mail address came up on the
various websites, etc. and we cannot get our laptop to work at all.
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<div><font face="Arial" size="2">My husband got it going the first night. He tried
to move the journal off of the circle on the main screen to make room for
something else. Apparently, he deleted it completely. We cannot find it
anywhere. And now nothing works. It won't let any function come up.</font></div></div></blockquote><div> <br> </div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<div><font face="Arial" size="2">I've tried calling and, of course, cannot get
through.</font></div></div></blockquote><div><br>The 800 number is really just for replacing dead laptops. From that sounds of it, we can fix your laptop without replacing the whole thing.<br><br>You are welcome to try the chat room (
<a href="http://olpc.osuosl.org/chat">http://olpc.osuosl.org/chat</a> ) to get live help. Report back if the page doesn't work for you. We're still moving things around on the website*.<br> </div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff"><div><font face="Arial" size="2"> I was looking through the technical info and it said to try pushing the
game buttons as it reboots. But that didn't work either. Another said to
download some files, but that won't work if we cannot even connect or do
anything. </font></div>
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<div><font face="Arial" size="2">I want to keep the laptop and make it work. Any
suggestions? </font></div></div></blockquote><div><br>Let me (and the others on this list) look into it and get back to you. Stay tuned.<br></div></div><br>* <a href="http://olpc.osuosl.org/">http://olpc.osuosl.org/</a><br>
-- <br>Michael Burns * Student<br>Open Source {Education} Lab