[olpc-help] Sticky keyboard keys; Please RMA the laptops
community-support at lists.laptop.org
Tue Jan 15 14:53:12 EST 2008
Mine arrived in Libertyville yesterday (I used USPS with a tracking number, and the USPS sent me an email that it arrived). Haven't heard from Brightstar, of course. If they were nice, they would just open the package, confirm that it contained a non-working XO, and immediately mail me another XO in good condition. After all, it's been two months since my credit card was charged, and I am not responsible for any of this delay.
> Kantarjiev wrote:
> > I just got notified (via FedEx) that my RMA'd laptop arrived in Libertyville. Now to see what happens next, and when...
> I'm about 1 week ahead of you in this process... and if my experience is any indication, you'll hear nothing from them.
> At least it hasn't been returned, unopened, because of an invalid RMA number or something [Shocked]
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