[olpc-help] OLPC and donor satisfaction

[Ken Caputa]

Dear Mr. Negroponte,

 

I believe this email is worth your read if you are concerned about the
success of the OLPC.  I know I'm only one donor of the thousands but please
take time to handle this matter

 

I was so thrilled to have the opportunity to donate a laptop and at the same
time give my handicap daughter one for Christmas (2007).  My excitement has
since long gone and I'm totally disheartened.

 

If you and your staff take a look at my account under ref.# 7000020590 you
will notice that I paid with my visa on November 14, 2007 .  This is also
evident below in the thread of this email where you can see the PayPal
receipt.

 

I have still not received my laptop.

 

I have made many phone calls and everyone who has answered the phone did not
have the authority or ability to ship the laptop to me.

 

Please take notice that I expect to hear from you within 15 days that you
have received this email.

 

Please take notice that I expect OLPC to send me my laptop within the next
30 days or I will have my Credit card company retrieve the funds you've had
since November 2007.

 

I hope to hear from you.

 

For those who receive this email and the matter does not concern I offer my
apologies.

 

 

 

 

Ken Caputa

 

PSC 07 Box 903

APO AE 09104

 

Tel. +49 2451-68153

 

 

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