[olpc-help] Unable to use internet

[M. Edward (Ed) Borasky]

Anonymous wrote:
> Hi, 
> We just got our laptop and attempted to browse.It goes to google but then will not let us connect. It says page load error and that gogle.com cannotbe found. my network is not protected by a firewall or proxy. and we cannot browse other sites.
> 
> What can we do to access the internet?
> 
> Thanks,
> 
> Mom2mateo and mateo
> 
> 
> 
> 
> 
> _______________________________________________
> community-support mailing list
> community-support at lists.laptop.org
> http://lists.laptop.org/listinfo/community-support
> 

It sounds to me like you don't have connectivity to "The internet". The
"Google" page you're seeing is the "home page", which is stored on the XO.

So ... are you wired or wireless? If you're wireless, you should look at
this page (from another machine, of course):

http://wiki.laptop.org/go/Support_FAQ#Connectivity_and_the_Internet

If you want to try a wired connection, you'll need a USB-to-Ethernet
connector. That's how I connect, and I got a LinkSys USB200M yesterday
at CompUSA which is working fine.