G1G1 laptop - Bad alt key?

[Holt]

Developers BInnocenti and WBender confirm that such a bad alt key (once 
you've genuinely confirmed your keyboard is not working) is certainly 
grounds for applying for an RMA return at 800-201-7144 or 
service at laptopgiving.org

Thanks,
OLPC Support (http://wiki.laptop.org/go/Support)

Dan Krejsa wrote:
> Hi,
>
> The Getting Started Guide's troubleshooting guide
>
>   http://www.laptop.org/en/laptop/start/troubleshooting.shtml
>
> is recommending that users email bug reports to bugs at laptop.org,
> which is apparently incorrect, according to bugs-owner.  Probably
> the guide should be corrected.
>
> If this is not the correct list either, and if the problem described
> below is an isolated hardware failure rather than a software
> issue, could someone suggest the correct list to email to?
>
> Thanks,
>
> - Dan
>
>
> On Sat, 2007-12-22 at 23:52 -0500, bugs-owner at lists.laptop.org wrote:
>   
>> This list is not for bug discussion. Please respect the Reply-To:
>> header and send replies to the development list, devel -AT-
>> laptop.org. Thanks!
>>
>> email message attachment
>>     
>>> -------- Forwarded Message --------
>>> From: Dan Krejsa <dan.krejsa at alamedanet.net>
>>> To: bugs at laptop.org
>>> Subject: G1G1 laptop - Bad alt key?
>>> Date: Sat, 22 Dec 2007 20:50:50 -0800
>>>
>>> (Hi, FYI my first attempt to send this failed as I was not subscribed
>>> to the bugs at lists.laptop.org. The Getting Started User's Guide's 
>>> troubleshooting guide 
>>>
>>>   http://www.laptop.org/en/laptop/start/troubleshooting.shtml
>>>
>>> suggests emailing 'bugs at laptop.org', but doesn't mention it
>>> is necessary to subscribe.)
>>>
>>> Hi,
>>>
>>> I just received 4 G1G1 laptops today (Yeah!). I've opened
>>> two already.  I had no problem with the first, but on the
>>> second there appears to be a problem related to the alt key.
>>>
>>> After the first time I press it, it appears that the alt modifier
>>> stays on -- so that if I just type the 'enter' key, the  display
>>> goes to full screen mode, if I type f, it toggles the frame. I can't
>>> type ordinary characters or keyboard shortcuts that don't have
>>> the alt modifier down.  If I power down the XO, things are OK
>>> until the next time I use the alt key.
>>>
>>> If this isn't a known software issue, I suspect it's just a
>>> bad keyboard, and hopefully it's a rare thing. In either case
>>> I thought you would be interested in the report.
>>>
>>> Please let me know how I should proceed. There's no great time
>>> urgency for this for me, though.
>>>
>>> Thanks for the good work!
>>>
>>> - Dan
>>>
>>> P.S. One of my nephews gets a laptop for Christmas. I'll wait
>>> a bit for my other nephew & neice until I can get a bit more
>>> comfortable with the laptop & software, and maybe reflash with
>>> a newer build. The last one's for me ;-)
>>>
>>>       
>
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