[olpc-community-support] screen does not come on

[Chih-yu Chao]

Hi mamei52,

I am sorry to hear what happened to your laptop... Have you tried
sending email to
service at laptopgiving.org  or
help at laptop.org ?

You might get a response sooner via email.

Good luck!
Chih-yu


On Dec 20, 2007 2:29 PM, mamei52 <mamei at netzero.com> wrote:
> Hello,
>
> It seems that I'm not the only one who's laptop is DOA (dead on arrival).   I received my XO on the 17th of December, unpacked it and connected it according to the recommended procedure. I inserted the battery, connected power supply and switched it on via power button.
>
> Result: NOTHING!! No beep, no display, no other boot activity.
>
> I tried to get the XO started by resetting the EC as mention in the troubleshooting guide several times but with no success at all.
>
> I would like to know if there is anybody who knows about a fix for this obviously not so rare problem. I really would like to get the little thing working since I'm too curious about it.
>
> I also placed a service call to get a RMA. After a wait of over one hour I told them my problem and was advised that somebody would call me back.  So far I wasn't called back it may take a few more days I guess as somebody mentioned above.
>
> So my hope is that somebody comes up with a solution for this "no boot" problem.
>
> Thanks for any help!!
>  [Crying or Very sad]
>
>
>
>
>
>
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>