#6950 NORM -: Sugar doesn't have a "Complain" button

[Zarro Boogs per Child]

#6950: Sugar doesn't have a "Complain" button
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   Reporter:  bemasc            |       Owner:  Eben
       Type:  defect            |      Status:  new 
   Priority:  normal            |   Milestone:      
  Component:  interface-design  |     Version:      
 Resolution:                    |    Keywords:      
Next_action:  never set         |    Verified:  0   
  Blockedby:                    |    Blocking:      
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Comment(by cscott):

 Pasted from Eben in email:
 {{{
 I'm not sure if this should be an integrated part of the OS, or a
 separate activity, but let me propose a view of the latter:

 Suppose we create a "Suggestion Box" activity, which offers a
 streamlined interface for providing suggestions.  Have the suggestions
 all get sent to, for instance, suggestion-box at lists.laptop.org.  Or,
 if you want to split based on language, suggestion-box.en at laptop.org.
 Then we'll have a repository of all the feedback and suggestions that
 come in readily accessible, archived, and searchable, and we can
 discuss them "in place" on the lists, and break things out into trac
 tickets as needed.

 As an addendum to this idea, I'd really like to see the Log activity
 gain similar support, so that in addition to offering a view of logs,
 it provided a way to send feedback reports, automatically including
 necessary data such as serial number, build number, hardware, etc.
 This would also make it really easy to attach logs to feedback.  It
 should be possible to send logs to the right people, according to a
 URL in the activity.info file for each.

 Finally, if people are really ambitious, what we really need is this:
 http://mydreamapp.com/contestants/view/kevincapizzi/idea/ .  Call it
 the "Discuss" activity. The idea is to create a simple streamlined
 interface through which to interact with any online forum you
 subscribe to.  We could pre-populate this with our support forum, and
 create forums for suggestions, logs, and other needs as well.  This, I
 feel, could be fantastic.

 - Eben
 }}}

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Ticket URL: <http://dev.laptop.org/ticket/6950#comment:5>
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