#7228 NORM Never A: trac improvement: inactive ticket bump report
Zarro Boogs per Child
bugtracker at laptop.org
Fri Jun 6 16:00:28 EDT 2008
#7228: trac improvement: inactive ticket bump report
-------------------------+--------------------------------------------------
Reporter: ggoebel | Owner: coderanger
Type: enhancement | Status: new
Priority: normal | Milestone: Never Assigned
Component: trac | Version:
Keywords: | Verified: 0
Blocking: | Blockedby:
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Create a report which lists tickets where the difference between the
current date and the last modified date is greater than a specified period
of time.
One version of the report could go to a person designated to supervise
work queues and would be ordered by ticket age and/or owner...
Another report could be automated to be sent to the ticket owner when
particular criteria are met.
{{{
Jun 4, 2008 at 3:55 PM, Michael Stone wrote:
> Jun 04, 2008 at 02:50:30PM -0400, Garrett Goebel wrote:
> >
> > How long must a ticket sit dormant before it gets bumped and
> > someone takes notice?
>
> It's not a matter of taking notice. It's a matter of being
> reminded at a time when there's nothing more pressing on the
> priority queue.
}}}
If someone can define:
{{{
o who should be reminded
o 'nothing more pressing'
o 'priority queue'
}}}
Then it would be possible to send an old ticket bump report to the
ticket's owner when these criteria are met.
--
Ticket URL: <http://dev.laptop.org/ticket/7228>
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