#7225 NORM Never A: trac improvement: reports - non-closed never changed by owner
Zarro Boogs per Child
bugtracker at laptop.org
Fri Jun 6 14:08:41 EDT 2008
#7225: trac improvement: reports - non-closed never changed by owner
-------------------------+--------------------------------------------------
Reporter: ggoebel | Owner: coderanger
Type: enhancement | Status: new
Priority: normal | Milestone: Never Assigned
Component: trac | Version:
Keywords: | Verified: 0
Blocking: | Blockedby: 7222
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In order to provide some oversight that assigned tickets have been
acknowledged by their owners and don't simply disappear between the
proverbial cracks...
Create 2 trac reports which will display all tickets which have an owner,
but to which the owner has never replied.
Reports variations:
1) by date
2) by owner and date
Option, filter so that tickets must be at least a certain age.
There is an assumption that it would be somebody's responsibility to run
this report from time to time and prod owners to acknowledge their
tickets. This would give the person indicated in 'reported by' and people
interested in a given ticket some guarantee that that they won't be left
indefinitely on-hold.
--
Ticket URL: <http://dev.laptop.org/ticket/7225>
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