#5658 NORM Ship.2: Sticky Alt or Control Key

[Zarro Boogs per Child]

#5658: Sticky Alt or Control Key
----------------------------+-----------------------------------------------
  Reporter:  davidpfarrell  |       Owner:  wad      
      Type:  defect         |      Status:  new      
  Priority:  normal         |   Milestone:  Ship.2   
 Component:  hardware       |     Version:  Build 650
Resolution:                 |    Keywords:           
  Verified:  0              |    Blocking:           
 Blockedby:                 |  
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Comment(by Kityoko):

 My keyboard is malfunctioning very severely as well. Initially I noticed
 that the right shift key only works one time in ten, most noticeably when
 trying to capitalize letters. I kept using the laptop anyway, as I really
 didn't want to send it back for one key, but now the entire keyboard fouls
 up half the time, and won't work even enough to type in a URL. It seemed
 like a key was getting stuck, but I didn't know which one.

 Also, talking about climate - note that I am in the opposite of a warm,
 humid environment. I'm using my XO in arid Alaska, and although I'm not
 using it outside, it's just barely seventy degrees in my office, and dry
 enough that static discharge should be classified as a deadly weapon.

 I just ran the keyboard diagnostic, and it's showing basically what I'm
 experiencing. The symptoms are very similar to the above posts:
         Left shift key sticks 'on' intermittently ///
         Top right menu keys stick 'on' intermittently ///
         Right shift key ALWAYS causes right function (hand) key to light
 ///
         The " key also causes the right function (hand) key to light
 intermittently ///
         'alt gr' causes the left 'alt' key to turn on intermittently ///
 'F' and 'G' keys occasionally stick 'on'

 I was about to reinstall the OS and update to build 653, to make sure that
 installing some program or other didn't mess up Sugar. It was a long shot,
 but the XO is unusable. Looks like a hardware issue.

 Because intermittent problems are hard for the best of us to resolve, I
 think I'm going to send pics of the XO's diagnostic clearly showing the
 fault with the laptop when I RMA it. I think that would make life easier
 for whomever ends up with it at the warehouse. I'd hate for it to appear
 fine after shipping it in, get it sent back with no trouble found, and
 have it start up again a week later.

-- 
Ticket URL: <http://dev.laptop.org/ticket/5658#comment:80>
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