#5658 NORM Ship.2: Sticky Alt or Control Key

Zarro Boogs per Child bugtracker at laptop.org
Tue Jan 8 18:21:01 EST 2008


#5658: Sticky Alt or Control Key
----------------------------+-----------------------------------------------
  Reporter:  davidpfarrell  |       Owner:  wad      
      Type:  defect         |      Status:  new      
  Priority:  normal         |   Milestone:  Ship.2   
 Component:  hardware       |     Version:  Build 650
Resolution:                 |    Keywords:           
  Verified:  0              |    Blocking:           
 Blockedby:                 |  
----------------------------+-----------------------------------------------

Comment(by frankprindle):

 After misbehaving (the second time) for about 8 hours after taking it out
 in the cold, my problem also mysteriously went away. But this post:
 http://olpc.osuosl.org/forum/viewtopic.php?t=2224 makes it very clear that
 OLPC is well aware that a) the problem is highly intermittent, and b) if
 it happened once, it will happen again. As it says, anyone that's had the
 problem needs to RMA the unit. I'm sure Brightstar won't be replacing any
 keyboards, just sending out new units, they're not in the repair business.
 The defective units flagged with the dreaded "sticky key" symptom will get
 sent back to OLPC for analysis. The only issue is whether Brightstar's
 inventory includes additional units with bad keyboards. I have an RMA but
 am in a slight delay loop awaiting resolution of this ticket, because at
 some point they should be able to identify specific serial numbers that
 contain the errant keyboard (again, see that post), and pull them from
 inventory. Yes, I'm in the Philly area too, but I put mine in the
 refrigerator overnight, and this time it did not stimulate the problem to
 occur. Like the post says... voodoo!

-- 
Ticket URL: <http://dev.laptop.org/ticket/5658#comment:79>
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