#5658 NORM Ship.2: Sticky Alt or Control Key
Zarro Boogs per Child
bugtracker at laptop.org
Tue Jan 8 18:21:01 EST 2008
#5658: Sticky Alt or Control Key
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Reporter: davidpfarrell | Owner: wad
Type: defect | Status: new
Priority: normal | Milestone: Ship.2
Component: hardware | Version: Build 650
Resolution: | Keywords:
Verified: 0 | Blocking:
Blockedby: |
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Comment(by frankprindle):
After misbehaving (the second time) for about 8 hours after taking it out
in the cold, my problem also mysteriously went away. But this post:
http://olpc.osuosl.org/forum/viewtopic.php?t=2224 makes it very clear that
OLPC is well aware that a) the problem is highly intermittent, and b) if
it happened once, it will happen again. As it says, anyone that's had the
problem needs to RMA the unit. I'm sure Brightstar won't be replacing any
keyboards, just sending out new units, they're not in the repair business.
The defective units flagged with the dreaded "sticky key" symptom will get
sent back to OLPC for analysis. The only issue is whether Brightstar's
inventory includes additional units with bad keyboards. I have an RMA but
am in a slight delay loop awaiting resolution of this ticket, because at
some point they should be able to identify specific serial numbers that
contain the errant keyboard (again, see that post), and pull them from
inventory. Yes, I'm in the Philly area too, but I put mine in the
refrigerator overnight, and this time it did not stimulate the problem to
occur. Like the post says... voodoo!
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Ticket URL: <http://dev.laptop.org/ticket/5658#comment:79>
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