#5658 NORM Ship.2: Sticky Alt or Control Key

Zarro Boogs per Child bugtracker at laptop.org
Sat Jan 5 11:01:57 EST 2008


#5658: Sticky Alt or Control Key
----------------------------+-----------------------------------------------
  Reporter:  davidpfarrell  |       Owner:  wad      
      Type:  defect         |      Status:  new      
  Priority:  normal         |   Milestone:  Ship.2   
 Component:  hardware       |     Version:  Build 650
Resolution:                 |    Keywords:           
  Verified:  0              |    Blocking:           
 Blockedby:                 |  
----------------------------+-----------------------------------------------

Comment(by frankprindle):

 Replying to [comment:69 gia]:
 > My fear is that if I do get the xo replaced, what's to say that the
 replacement won't go bad as well. I understand that this issue is being
 worked on as we speak, and we plan to be patient in waiting for a positive
 outcome. I just wanted to let my experience with it be known to the
 community.
 > Thanks, Gia DeGenova

 Thanks for input from another Philly donor, Gia. I have exactly the same
 fear... that we'll be sending these back and getting bad replacements for
 a long time. I hope I'm wrong, but I suspect that EVERY XO manufactured
 since 11/12 (until the defect is isolated and eliminated) will eventually
 develop this problem, some not until the weather changes or their owners
 try taking it on a trip. I certainly hope the root cause of the problem is
 discovered and corrected at the factory, then all remaining XOs produced
 but not yet distributed are sent back for inspection and, as necessary,
 keyboard replacement.

 When my replacement unit arrives, at least I know that testing it should
 include several car trips in the cold.

 And will somebody who feels so empowered, "PLEASE" raise the priority of
 this ticket from normal to high?

-- 
Ticket URL: <http://dev.laptop.org/ticket/5658#comment:70>
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