#5422 NORM Update.: Pending firmware update apparently prevents boot until AC power is applied

[Zarro Boogs per Child]

#5422: Pending firmware update apparently prevents boot until AC power is applied
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  Reporter:  gnu                  |       Owner:  wmb at firmworks.com
      Type:  defect               |      Status:  new              
  Priority:  normal               |   Milestone:  Update.1         
 Component:  ofw - open firmware  |     Version:                   
Resolution:                       |    Keywords:                   
  Verified:  0                    |    Blocking:                   
 Blockedby:                       |  
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Comment(by Eben):

 This kind of process needs to be as friendly as possible.  The kids don't
 know what firmware is, what re-flashing means, or perhaps even why it's
 happening.  What we really need is a simple translated message such as
 "Please connect the laptop to power" with an image of the supplied AC
 adapter so that reading the message isn't even necessary.  This should be
 the only icon/text on screen, centered and large, so that there is no
 confusion about what is required.

 Ideally, the user wouldn't have to do anything else but connect the power.
 The laptop should detect this and continue the boot without further
 interaction.  If this isn't possible, we could simply add "then press
 Enter" to the message, but requiring the kids to type "boot" just seems
 wrong.

 Are there other similar issues in the boot/update process which expose
 information to the user and/or asks for their input?  If so, it would be
 helpful to have those working on these processes create a ticket
 enumerating the details for the when and why so the design team can
 suggest visual and interaction designs to make this a straightforward
 experience for the kids.  Thanks!

-- 
Ticket URL: <http://dev.laptop.org/ticket/5422#comment:7>
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