#5658 NORM Ship.2: Sticky Alt or Control Key

[Zarro Boogs per Child]

#5658: Sticky Alt or Control Key
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  Reporter:  davidpfarrell  |       Owner:  wad      
      Type:  defect         |      Status:  new      
  Priority:  normal         |   Milestone:  Ship.2   
 Component:  hardware       |     Version:  Build 650
Resolution:                 |    Keywords:           
  Verified:  0              |    Blocking:           
 Blockedby:                 |  
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Comment(by frankprindle):

 Regarding the discussion at http://olpc.osuosl.org:

 Pardon me if I'm being overly alarmist, but over there I see that there
 are instances of the Fn and Shift keys sticking also. Given that the boot
 diagnostic shows that just about any key can stick, and the number of
 folks on that forum that are already seeing this, I'd say this is
 developing into a very serious problem, not only for the G1G1 community
 but for the units being dispatched to foreign governments. I suggest that
 this be escalated to a very high level before it gets totally out of hand.

 Also, for the G1G1 community, if it turns out to be a H/W issue, some sort
 of exception to the 30-day warranty needs to be made - i.e. if the problem
 ultimately boils down to a manufacturing or design defect, a gratis repair
 should be made "for this issue only" at any time in the future, sort of
 like an automobile recall program; i.e. the XO should not need to be under
 warranty to have a known systemic defect (identified during "sombody's"
 warranty period) fixed.

 This is not like, for example, a speaker that cuts out, etc... Rather,
 this is a problem that has the potential to make every XO (all over the
 world) an expensive doorstop. Never mind the individual consumers - the
 governments will be up in arms!

 Seriously, somebody at OLPC needs to get a handle on this ASAP, halting
 production if necessary.

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Ticket URL: <http://dev.laptop.org/ticket/5658#comment:39>
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