#3677 NORM Untriag: activation failure mode and fail-screen are confusing

[Zarro Boogs per Child]

#3677: activation failure mode and fail-screen are confusing
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 Reporter:  sj      |       Owner:  jg       
     Type:  defect  |      Status:  new      
 Priority:  normal  |   Milestone:  Untriaged
Component:  distro  |     Version:           
 Keywords:          |    Verified:  0        
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 When you fail to activate a machine, the failure screen is purely iconic
 and shows three icons for the methods used to test for an activation key.

 The result is quite incomprehensible, and doesn't obviously suggest a way
 to remedy the problem.  It's not even clear how to convey the problem to
 someone else over irc or a phone -- there is no error name or number, and
 no explanatory text.

 1) Since some of the people intended to understand and respond to this
 error are adults who are presumed able to read the release and activation
 notes, there should be a simple message describing what has happened in
 those languages.  This text could be part of the bitmap, so that no fonts
 need to be loaded first.

 I expect many, many children to encounter this screen; for them it will be
 the first major point of frustration.  We should make this as user-
 friendly as possible.

 2) It is unclear why those three icons show up; when you upgrade with a
 USB key, it is particularly unclear when you may safely remove the key.

 3) The one piece of alphanumeric information that shows up on the
 activation screen is the laptop ID# ... which is confusing in its own
 right.  What use is it there?

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Ticket URL: <https://dev.laptop.org/ticket/3677>
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