#3948 HIGH Update.: EC commands don't work on one unit

[Zarro Boogs per Child]

#3948: EC commands don't work on one unit
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  Reporter:  ssb22     |       Owner:  wmb at firmworks.com
      Type:  defect    |      Status:  new              
  Priority:  high      |   Milestone:  Update.2         
 Component:  hardware  |     Version:                   
Resolution:            |    Keywords:                   
  Verified:  0         |  
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Comment(by ssb22):

 I have been trying to get through to DHL by phone.  I managed to find
 their "contact us" page, and it has phone numbers by region, but no
 headquarters phone number.  The number for my region gets to a voicemail
 and I hear a man's voice saying he's on annual leave.  Hopefully he'll be
 back next week.

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Ticket URL: <http://dev.laptop.org/ticket/3948#comment:26>
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