[Aop] John Rosatti, Why You Only Have A 30% Chance Of Getting Your Car Fixed Right The First Time
candyshop999 at gmail.com
Fri Jan 4 07:44:25 EST 2008
John Rosatti, Why You Only Have A 30% Chance Of Getting Your Car Fixed Right
The First Time
While there are a number of factors why it?s difficult to get your car fixed
right the first time, the primary reason is the skill of the mechanic doing
According to studies, 70% of automotive technicians are not qualified to
work on your car. This includes technicians from dealerships, local shops,
Over a decade ago, automotive manufacturers were predicting widespread
shortages in ?qualified? technicians. Now, given that 80% of the functions
of the average car are controlled by electronics, qualified technicians are
in even greater demand. This is evidenced by the numerous advertisements for
master technicians which include a $1000 to $5000 sign-on bonus.
The local mechanic is obsolete. Today?s mechanics must be ?technicians? in
the true sense of the word. Technicians need an in-depth understanding of
the advanced interactive theory of mechanical, electrical, and computer
systems. Today?s cars are literally a network of computers on wheels.
The true technicians are the guys who can navigate multiple systems of
theory to diagnose what?s causing your car to intermittently stall at
highway speeds in cold weather, on Route 66 every other Thursday morning,
when it rains hard. Unfortunately, these guys are very rare.
Automotive technology has advanced far beyond local mechanics, most of whom
are still struggling with basic electronics and computer diagnoses (see the
Acceleration of Price-Gouging @ ).
The service industry has always lagged behind in adequate training. It has
responded somewhat in recent years, but it?s too little too late. Training
alone will not make up for the years of lost time, coupled with the
technological advancements to come.
This leaves you, the service customer, paying top dollar to have an amateur
poke and prod your vehicle. Not only is your car unlikey to be fixed
correctly, paying top wages for an amateur is a classic car repair scam!
Theodore P. Olson (Ted) holds extensive certifications from Mercedes-Benz,
Toyota, GM, and ASE. He is the author of eight books and numerous articles
on the automotive service industry. Honest and Fair
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